Confidence Building – Stand in your Power and Own the Room
This half day course is ideal for managers and professional staff who wish to enjoy greater confidence when communicating with others.
It will enable attendees to use a more confident approach when developing productive working relationships.
By the end of this course each delegate will be able to:
• Describe the component parts of effective communication
• Highlight the importance of creating receptivity
• Recognise and explain the differences between aggressive, assertive & passive behaviour
• Describe the benefits of assertive behaviour
• Use proven techniques to develop their confidence levels
• Move from negative to positive ways of thinking & talking
• Recognise the effect of positive body language techniques
Tickets only £44.95 + Vat!