Build Exceptional Customer Relationships

Did you know it can cost up 25 times more to gain a new customer than retain a customer (repeat business)? Building customer relationships is absolutely crucial to building and growing your business.

This short interactive course will create a marketing plan for your business and cover various elements including customer segmentation, targeting customers and how to position yourself so they can see and buy your product/service. Understanding your customer is key to gaining repeat business. We will also cover your goals and objectives and create a plan to put it all into action in your business.

Join us on ‘Build Exceptional Customer Relationships’ to create a marketing plan for your business and get more sales.

The event is finished.


Nov 09 2022


09:30 - 12:00


Alloa Business Centre


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Registered in Scotland with company number SC91088

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