Position available – Apprentice Receptionist

The Apprentice Receptionist will be responsible for assisting the Receptionist in the smooth running of the Alloa Business Centre.  Providing excellent reception and conference services to tenant customers and visitors to Ceteris managed Business Centres. 


  • Job Title: Receptionist Apprentice
  • Reports to: Reception Manager 
  • Department: Property 
  • Hours of Work: 35 hours per week
  • Monday – Friday: 9am – 5pm
  • Lunch: Mon – Thurs 12.30 – 1.30pm, Friday 12.30 – 1.00pm
  • Holiday Entitlement: 24 days + 4 statutory days

Main Tasks 

  • Deliver excellent customer service, at all times 
  • Deal with all enquiries in a professional and courteous manner. Operated telephone system, message taking and distribution 
  • Provide admin and postage services to tenants and visitors 
  • Assist in keeping the reception areas / meeting rooms tidy at all times 
  • Co-coordinating and managing bookings for reception / meeting rooms and set-up teas/coffees & lunches as required 
  • Report any maintenance issues immediately to Property Office 
  • Accurate recording of data relating to serviced office charges 
  • Ensure polices & procedures are followed, including Health & Safety Risk Assessments and Fire Risk Assessments in line with Health and Safety Policy 
  • Be responsible for evacuation, in case of emergency, acting as first point of contact for tenants and the Emergency Services 
  • Providing cover for other Reception services staff at other sites owned and operated by Ceteris 

Principal responsibilities 

  • Provide a positive friendly image and atmosphere whilst delivering high quality reception  services and meeting room accommodation 
  • Provide administrative support to tenants and visitors

Key Relationships / Position in organisation 

  • Relationships: Receptionists / Property Management Team/Operations Director 
  • Key direct report: Reception Manager, Joan Evans

How to apply

  • Please write, enclosing your CV to Joan Evans, Ceteris (Scotland) Ltd., Alloa Business Centre, Whins Road Alloa, FK10 3SA. e-mail: jevans@ceteris.co.uk
  • Closing date: 21.08.17