Are you an experienced Operations Manager looking to expand your expertise across asset management, projects and health and safety?
This is an exciting opportunity to take on a senior leadership role within our established team, where you will work closely with department heads to ensure our operations are delivered on time, within budget, and in full compliance with all regulatory requirements.
About Us:
Ceteris is a leading property management company with a difference—we have a purpose! As Scotland’s foremost socially minded commercial landlord, we are dedicated to driving economic development across Central Scotland. We manage a diverse portfolio of commercial properties, providing modern amenities and exceptional services to our clients and tenants. Our commitment to enhancing the work environment and fostering economic growth makes us a unique player in the industry.
About the Role:
As the Operations Manager, you will be at the heart of our property management operations, ensuring the smooth and efficient functioning of our commercial properties. You will oversee all aspects of property management, including health and safety compliance, operational efficiency, and tenant satisfaction. This role is central to optimising our property operations, mitigating risks, and driving continuous improvement across our portfolio.
Key Responsibilities:
- Overseeing Property Performance & Risk Management: Maximise rental income by maintaining high occupancy levels and ensuring compliance with legal and regulatory requirements. Collaborate with the marketing team to attract potential tenants and oversee the accuracy of key performance metrics and CRM data.
- Health and Safety Leadership: Support department leads to develop, implement, and monitor health and safety policies across all properties, ensuring full compliance with regulations.
- Lead health and safety audits and provide guidance and training to staff to maintain a safe working environment.
- Budget Management: Assist in preparing and managing budgets for property operations, monitor expenses, and identify cost-saving opportunities. Lead the team in adhering to financial guidelines and pursuing additional income opportunities through business development
- Ensuring Compliance and team leadership:
Conduct property compliance audits and maintain accurate documentation to ensure adherence to statutory requirements.
- Lead the team to achieve productivity metrics and team-based goals, fostering employee engagement and good morale
- Driving Digital Transformation & System Efficiencies:
Lead the advancement of digital initiatives, including IT and telecommunications, to ensure a robust and efficient infrastructure. Work closely with department leads to drive system improvements, streamline operations, and support the technological needs of the business.
- Maintaining Service & Quality Standards:
Provide leadership and support to property management staff, ensuring consistent service standards across all sites. Act as the primary escalation point for tenant enquiries and issues, ensuring a high level of tenant satisfaction. - Promoting Green Initiatives:
Lead efforts to promote sustainability across our properties by implementing green initiatives that reduce energy consumption and waste, contributing to a more environmentally friendly operation.
About You:
- Proven experience in operations management within commercial property or a similar field.
- Strong knowledge of health and safety regulations, property compliance, and risk management.
- Excellent leadership and team management skills, with the ability to inspire and motivate others.
- Financial acumen, with experience in budget management and financial reporting.
- A proactive problem-solver with a passion for continuous improvement and innovation.
What We Offer:
- A competitive salary and benefits package
- Access to competitive pension scheme
- Access to company bonus scheme
- The opportunity to work as part of a dedicated team and make a significant impact on the business
- Professional development opportunities to enhance your skills and advance your career
- Flexible working
If you’re ready to take on a challenging and rewarding role where you can grow your expertise and contribute to the success of a thriving business, we’d love to hear from you.
Ceteris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
SALARY: £41,000 – £45,000
CLOSING DATE: 24th September 2024